Shipping & Returns Policy

Do you offer free shipping?

Yes! We offer free USPS First Class Mail shipping on all domestic orders over $40.

When will I get my barriere package, and what are my shipping options?

barrière ships all orders as quickly as possible using USPS, UPS, and FedEx. Processing time takes 1-2 business days. All orders placed after 12pm EST will be shipped the following business day. We do not ship orders out over the weekend. Please note that there may be processing delays in shipping during sales and peak shopping days. If you need your package by a specific date, reach out to wecare@mybarriere.com so we can help you choose the right shipping method to receive it on time.

We offer several shipping options depending on how fast you need your package:

Standard shipping: 4-7 days via USPS for $5 flat charge

UPS Ground shipping: 3-6 days via UPS for $8.50 flat charge

Expedited shipping: 2-3 days via UPS, USPS, or FEDEX for $25 flat charge

Overnight Shipping: next day air via USPS or FEDEX for $40 flat charge

What are our observed holidays for shipping?

barrière does not process or ship orders on Saturday, Sunday, or company-observed holidays, which are:

Memorial Day

Fourth of July

Labor Day

Thanksgiving Day

Day after Thanksgiving

Christmas Eve

Christmas Day

New Years Eve

New Years Day

Where can you ship my order to?

We currently allow shipping to all 50 US states. We cannot ship to PO box offices. For shipping to Hawaii and Alaska, we offer expedited and overnight shipping services only, as they cannot be shipped ground. Shipping to these states will take several extra business days.

How do I change my shipping address?

If your shipment is sent to an incorrect address, reach out to wecare@mybarriere.com for help.

What if my tracking number isn’t working?

Sometimes it can take 1-2 days for the tracking number to activate. If it's still not working at all, reach out to wecare@mybarriere.com for further assistance.

Do you offer returns?

Due to the nature of our products, all sales are final. However, we gladly accept returns for items that are damaged in transit. If you receive a damaged product, please email us at wecare@mybarriere.com with details and photos of the damage. Once we receive the defective item, we will either ship a replacement (if available) or issue a full refund.