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Frequently
Asked Questions
Products FAQs
Subscritions FAQ
SUSTAINABILITY & RECYCLING FAQ
Shipping & Returns FAQ
PATCHES
Why Barrière patches?
Our patches provide a fun, convenient, and effective alternative to oral vitamins and supplements, seamlessly integrating into your daily routine. Whether you have trouble swallowing pills, need a travel-friendly option (they're easy to pack!), or want to start or enhance your vitamin regimen, our patches offer the perfect solution.
Each patch delivers vitamins transdermally, allowing direct absorption into the bloodstream for increased efficacy compared to pills. With a sustained release of ingredients over 8–12 hours, our patches provide both instant benefits and long-lasting results.* Just one patch a day is all you need—without fillers or questionable ingredients.
Thoughtfully formulated with 100% plant-powered ingredients, our patches support overall health, skin vitality, and daily wellness. We prioritize quality with third-party testing and certified lab verification to meet the highest wellness standards. Plus, our patches are recyclable, water-resistant, and, of course, stylish.
How do transdermal vitamin patches work?
Transdermal vitamin patches offer an innovative, hassle-free alternative to traditional vitamins and supplements. Designed for convenience, they provide an effective way to get the vitamins your body needs without disrupting your daily routine. Traditional vitamins have to pass through your digestive system before your body can absorb them—but transdermal patches work differently. Our innovative patch technology delivers vitamins and adaptogens directly through the skin and into the bloodstream, bypassing the gut for enhanced absorption.
Each patch is designed for a sustained release of ingredients over 8–12 hours, ensuring a steady, consistent dose without spikes or crashes. Simply apply the patch to clean, dry skin, and let it do the work—no pills, no water, no digestion required. Whether you're on the go, have trouble swallowing pills, or just want a more efficient way to supplement your routine, our patches provide a seamless, science-backed solution for daily wellness.
Why choose patches over pills?
Capsule-based vitamins can lose over 90% of their efficacy during digestion, and nearly 40% of the U.S. population struggles with swallowing pills.2 Oral supplements often require multiple doses per day, and some ingredients need larger serving sizes than a capsule can hold. Pills aren’t designed for instant results and can cause side effects like nausea while potentially containing fillers or questionable ingredients.
In contrast, our transdermal patches provide a convenient, effective alternative with optimal absorption, steady release, and no unwanted additives. Plus, unlike other patch brands, ours are thoughtfully formulated, stylish, and fully recyclable—because wellness should be both effective and enjoyable.
Are patches effective?
Yes—when formulated correctly by a reputable source. Our patches are produced in a U.K. facility registered with the M.H.R.A. and ISO 9001 certified, ensuring high-quality manufacturing standards. We also work with third-party testing partners to verify that the ingredients and dosages in our patches meet our exact specifications.
For a patch to be effective, the particle size of each ingredient must be small enough to pass through the skin and underlying tissue for systemic absorption. This is achieved by optimizing each ingredient’s aqueous solubility and permeability—the more soluble the material, the more effectively it can be absorbed transdermally. We use micronization to reduce particle sizes to under 50 microns, ensuring maximum absorption and efficacy.
Our patches are specifically designed to deliver essential vitamins through the skin without any unnecessary fillers or additives—so you get exactly what you need, nothing you don’t.
Are Barrière patches third-party tested?
Yes,we use third-party testing on all our formulas.
What are your safety standards and certifications?
Our patches are cruelty-free, vegan, and free from latex and gluten. We prioritize quality and safety by conducting third-party testing to ensure our formulations meet the highest standards. Our patches are made in a cGMP-compliant U.K. facility that is M.H.R.A. registered and certified to ISO 9001 standards.
Please note that our patches are not intended to diagnose, treat, cure, or prevent any disease. As with any supplement, we recommend consulting your doctor to determine your specific vitamin and nutrient needs for personalized guidance.
Who can wear a Barrière patch?
Our patches are designed for anyone aged 12 and older. However, we always recommend consulting your doctor to determine your specific vitamin and supplement needs. If you are pregnant or nursing, please speak with a physician before using any supplement product.
Where and when should I apply my Barrière patch?
Patches should be applied to clean, dry skin. Avoid placing patches on your face, head, or any areas with broken or irritated skin. Some of the best spots for application include the inner and outer wrists, upper arms, shoulder blades, collarbone, upper and lower back, hips, thighs, and ankles. For best results, apply the patch to an area with little to no hair, such as the wrist, shoulder, back, or hips, while avoiding particularly sensitive areas. You can apply our patches day or night. The time of application has no bearing on the patch’s effectiveness.
Can I wear more than one patch at a time?
Yes! You can wear one vitamin patch from each of our different single and multivitamin formulations simultaneously. However, do not wear more than one patch per day from the same formulation unless directed by your doctor.
For example, you can wear Vitamin D (Hello Sunshine), Vitamin B12 (Energy Boost), Biotin (Call of Beauty), and Daily Defense all together. However, do not wear more than one patch from the same formulation per day, unless directed by your doctor.
How long should I wear my Barrière patch?
Wear for up to 12 hours. Gently remove & recycle after use.
Will the patches irritate my skin?
The adhesive used in our patches is a PSA (pressure-sensitive adhesive) and is not produced with colophony/rosin. Our patches are hypoallergenic and should not irritate the skin. If any irritation occurs, please remove the patch.
What if I’m allergic to adhesives?
The adhesive used in our patches is a PSA (pressure-sensitive adhesive) and is not produced with any colophony/rosin. Our patches are hypoallergenic and should not irritate the skin. If any irritation occurs, please remove the patch.
Can my Barrière patch get wet?
Yes, our patches are water resistant and, when applied as instructed, can be worn during physical exercise, in the shower, or when participating in light to moderate water activities such as swimming. If your patch is not applied as instructed and water gets underneath the patch, gently remove & recycle the used patch and apply a fresh patch to ensure you are receiving the intended benefit and to minimize the chance of skin irritation.
Are Barrière patches Vegan?
Yes, our patches are Vegan, cruelty-free, and formulated with 100% plant-powered ingredients.
Are Barrière patches non-toxic?
Yes, our patches are non-toxic, latex & paraben-free, and are formulated without the addition of any fillers or questionable ingredients.
Do Barrière patches expire?
Yes, our patches expire after 3 years.
MASKS
Are Barrière masks FDA-registered?
Yes, Barrière is one of the only companies producing accessible fashion face masks made available to consumers that are made in an FDA-registered medical mask factory. Barrière masks are tested to meet ATSM level 1 standards; tested for BFE, PFE, breathing, splash resistance, and flammability. Please find our mask factory certifications here.
What size are Barrière masks?
Our masks are designed to be one size fits most, with soft, stretchy ear loops that adjust to accommodate multiple head sizes. We personally wear-tested the standard medical mask size and made modifications, including slightly shortening the ear loops, to offer a more universal and comfortable fit.
Adult Medical Mask dimensions are 8 inches wide and 5 inches tall.
Kids' Medical Mask Dimensions are 5.75 inches wide x 3 inches tall.
KN95 Adult Mask dimensions are 4.125” wide and 6.25” tall when folded flat.
For a smaller head size, we recommend knotting the ends of each earloop to make the mask fit smaller across the face.
What is the recommended usage for my mask?
With proper care, a single Barrière mask can be used for approximately 8-10 hours total. To keep it clean during its daily use, store your mask safely in our resealable mask packaging. These masks should never be washed.
How do I store my mask?
Store face masks in a cool, dry place away from sunlight. To store your mask safely when not in use, keep it in our mask packaging or a mask keeper.
HATS
What kind of protection do Barrière sun hats offer?
Our hats are accredited with a UPF 50+ rating and offer maximum protection against UVA and UVB rays. A UPF50+ rating is the highest achievable in the world and is equivalent to wearing SPF50+ sunscreen without the need for reapplication.
How are Barrière sun hats sized?
Our Barrière sun hats are offered in 2 sizes: (small) and M/L (medium/large) and feature a drawstring chin strap for adjustable sizing. A 4.5"-4.75" wide brim shades your face and neck from harsh sun.
S= hat head band circumference on inside is 23 1/4"
M/L= hat head band circumference on inside is 24 5/8"
To measure for size selection, take measuring tape or a piece of string and evenly wrap it all the way around the widest part of your head until it overlaps. Be sure to keep it about 1 inch above your ears for the most accurate measurement.
DEBUG MODE INSECT REPELLENT
Is Debug Mode effective even though it is DEET-FREE?
Yes!Soybean oil in particular has shown in two CDC studies to be as effective as 25% DEET in testing. The geranium oil specifically repels ticks, while the castor and soybean oils are scientifically proven to work against a variety of bugs, including mosquitoes, fleas, flies, and gnats. This product has been tested in a number of rural, tropical, and urban environments across the US and the world and has proven to be extremely effective.
Is Debug Mode safe for kids and pets?
Yes! Debug Mode was formulated specifically to be safe for kids. Use adult supervision when applying this product on children. Debug Mode can also keep your pets protected from bug bites and ticks.
How can I manage my subscription?
All the information for your subscription is found within your account. You can update address and billing information plus pause, restart, or cancel your subscription on specific patches.
To add or remove products:
To add a product, first sign into your account. Select the subscribe & save option on the product pages and click the “subscribe & save” button to add to your cart. Then your subscription selection will automatically be added to your account.
To remove an item, go into your account, and there will be a subscription tab allowing you to cancel your product directly. If you have any issues, please reach out to wecare@mybarriere.com so we can assist you.
To change your delivery date
Go into your account and into the subscription tab; from there, you can adjust the delivery date as needed. If you have any issues, please reach out to wecare@mybarriere.com so we can assist you.
To ship your next order now
Go into your account and into the subscription tab; from there, you can adjust the delivery date as needed. If you have any issues, please reach out to wecare@mybarriere.com so we can assist you.
To update your payment method and address details
Go into your account and into the customer information tab; from there, you can modify your address, payment method, and billing information.
To pause a subscription
You can pause your subscription anytime. To pause your subscription, go into your account and into the subscription tab, select the subscription you want to pause, and click the “pause subscription” button.
To restart a paused subscription
You can resume your subscription anytime. To restart your subscription, go into your account and into the subscription tab, select the subscription you want to restart, and click the “restart subscription” button.
To cancel a subscription
You can cancel your subscription anytime. To cancel your subscription, go into your account and into the subscription tab, select the subscription you want to cancel, and click the “cancel subscription” button.
When will my first subscription order ship?
Your first vitamin patch subscription order will be shipped the following business day. Orders placed before 12:00 pm EST will ship the same day. Please note that orders placed on a weekend or holiday will ship out the next available business day.
After my first subscription purchase, what is the delivery frequency?
Approximately every 30 days. After your first subscription purchase, your products will ship on the same date you ordered every month. Please note that orders placed on a weekend or holiday will ship out the next available business day.
Are Barrière patches sustainable and recyclable?
YES! Our patches are 100% recyclable. Please recycle your patches after use in plastic recycling. As well, our paper packaging is recyclable. Please put only the cardboard packaging in with your other paper recycling.
Are Barrière sun hats sustainably made?
YES! Our hats are sustainably made. We used 100% recycled materials and an environmentally friendly low-water printing process. Our hat dust bags are reusable.
Are Debug Mode Spray and Candles sustainable and recyclable?
YES! The Debug Mode bottle is made from PET and is 100% recyclable and BPA-free. Screw off the cap, and like regular plastics, you can place your empty bottle together with your recycling waste. These clear bottles will be collected like regular plastic waste and can be recycled at the relevant recycling plant.
YES! This candle is Vegan, cruelty-free, free of DEET, parabens, phthalates, and BPA, and our tin metal packaging is reusable and 100% recyclable.
Are Barrière masks sustainably made?
YES! Barrière is committed to making our masks as sustainable as they are protective. Every Barrière mask is constructed from 100% recycled non woven materials.
Do you offer free shipping?
Yes! We offer free USPS First Class Mail shipping on all domestic orders over $40.
When will I get my barriere package, and what are my shipping options?
Barrière ships all orders as quickly as possible using USPS, UPS, and FedEx. Processing time takes 1-2 business days. All orders placed after 12pm EST will be shipped the following business day. We do not ship orders out over the weekend. Please note that there may be processing delays in shipping during sales and peak shopping days. If you need your package by a specific date, reach out to wecare@mybarriere.com so we can help you choose the right shipping method to receive it on time.
We offer several shipping options depending on how fast you need your package:
Standard shipping: 4-7 days via USPS for $5 flat charge
UPS Ground shipping: 3-6 days via UPS for $8.50 flat charge
Expedited shipping: 2-3 days via UPS, USPS, or FEDEX for $25 flat charge
Overnight Shipping: next day air via USPS or FEDEX for $40 flat charge
What are our observed holidays for shipping?
Barrière does not process or ship orders on Saturday, Sunday, or company-observed holidays, which are:
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
New Years Eve
New Years Day
Where can you ship my order to?
We currently allow shipping to all 50 US states. We cannot ship to PO box offices. For shipping to Hawaii and Alaska, we offer expedited and overnight shipping services only, as they cannot be shipped ground. Shipping to these states will take several extra business days.
How do I track my package?
We will send you an email with a tracking number as soon as your package ships!
What if my tracking number isn’t working?
Sometimes it can take 1-2 days for the tracking number to activate. If it's still not working at all, reach out to wecare@mybarriere.com for further assistance.
How do I change my shipping address?
If your shipment is sent to an incorrect address, reach out to wecare@mybarriere.com for help.
Do you offer returns?
Due to the nature of our products, all items, with the exception of our sun hats, are final sale. We accept returns for refunds or exchanges for items damaged in transit. Upon receipt of the damaged item, please email wecare@mybarriere.com and we will ship out a replacement if available or issue a full refund once receiving the defective product. Please see more information on our sun hat return policy below.
What is your return policy on sun hats?
You can request a return or exchange within 14 days by using the link here. You will then receive a prepaid shipping label to return the hat. Merchandise must be in the original packaging, unworn and in original condition with all tags attached. We will refund back to the original payment method once the return has been processed. Please reach out to wecare@mybarriere.com with any questions.