Products FAQs

PATCHES
What are vitamins and why do you need them?

Vitamins are a group of substances that are needed for normal cell function, growth, and development. There are 13 essential vitamins. Your body needs vitamins to be able to stay healthy and strong. Over 92% of Americans have at least one vitamin or mineral deficiency.1 Many vitamin supplements require taking more than two pills a day, don’t deliver optimal results, and may contain questionable elements your body doesn’t need.

What are transdermal vitamin patches and how do they work?

Transdermal vitamin patches are an innovative solution to the challenges of traditional vitamins and supplements. Patches offer a convenient and effective way to get the vitamins and nutrients your body needs, without interrupting your daily routine.* Our vitamin patches contain a blend of high quality, plant-powered ingredients that are designed to go directly into your bloodstream. 

They deliver vitamins, nutrients and supplements transdermally through the skin and directly into the bloodstream for increased absorption compared to pills. The sustained release of ingredients takes place over 8-12 hours, and each patch can offer instant benefits and results. Just one patch a day is sufficient to deliver the vitamins you’re looking for, without the use of any fillers or questionable ingredients.*

Why wear a patch?

Capsulized vitamins lose 90%+ efficacy in the digestive process, and 40% of the US population have difficulty swallowing pills.2 Often, taking oral supplements requires taking more than two pills a day. Certain ingredients require too large of a serving to fit in a capsule, and pills aren’t built for instant results and may cause negative side effects, including nausea, and they may include fillers and toxic ingredients. Meanwhile, other patch brands don’t offer optimal formulas, are unattractive (and not fun!) and non recyclable.

Are patches as effective as capsulized vitamins and supplements?

Yes, they can be when they are formulated from a reputable source. Our patches are made in a U.K. facility that is registered with the M.H.R.A. and is ISO 9001 certified. We also use third party testing partners to ensure what is in our patches matches our dosage.

Are barrière patches third party tested?

Yes, we use third party testing on all our formulas.

Can vitamins, supplements & adaptogens be absorbed through skin?

Yes, as long as the particle size of each ingredient is small enough to pass through the skin and underlying tissue for systemic action.* One of the key methods to enhance this comes from each ingredient’s aqueous solubility and its permeability. The more soluble the material, the more likely it will be absorbed transdermally. Micronization of each ingredient allows particle size reduction under 50 microns, and gives the best results. All our patches are formulated to absorb through the skin, and give you all the vitamins you need without adding anything else you don’t.

Why barrière patches?

Our patches offer a fun and effective alternative to oral vitamins and supplements, and can be easily added to your existing routine. Whether you are on the go, traveling  (they’re easy to pack!), or hoping to integrate more care and nutrients into your daily routine, our patches offer a solution that’s perfect for you. Each patch delivers vitamins transdermally through the skin and directly into the bloodstream for increased absorption compared to pills. The sustained release of ingredients takes place over 8-12 hours, and each patch can offer instant benefits and results.* Just one patch a day is sufficient to deliver the vitamins you’re looking for, without the addition of any fillers or questionable ingredients.* Our patches are thoughtfully formulated with 100% Plant-Powered ingredients formulated to support overall health, skin, and lifestyle functions. We use third-party testing and certified labs to ensure we meet the highest standards of daily wellness. Our patches are also recyclable, water resistant, and of course, stylish. 

Are barrière patches FDA approved?

No vitamins or supplements of any kind are approved by the FDA. Vitamin patches are considered vitamins and supplements and do not require FDA approval. Our patches are made in a U.K. facility that is registered with the M.H.R.A. and is ISO 9001 certified. We also use third party testing partners to ensure what is in our patches matches our dosage.

Who can wear a barrière patch?

Our patches are made for everyone age 13 and older. In general we recommend speaking to your doctor about your particular vitamin and supplement needs and so they can give you an accurate assessment and appropriate recommendations. Please consult with a physician before taking any supplement product while pregnant or nursing.

Are barrière patches safe?

Our patches are cruelty free, vegan, latex and gluten free. As well we use 3rd party testing for quality. Please note that our patches are not intended to diagnose, treat, cure or prevent any disease. In general we recommend speaking to your doctor about your particular vitamin and supplement needs and so they can give you an accurate assessment and appropriate recommendations.

Where should I apply my barrière patch?

barrière patches should be applied to clean & dry skin. Do not apply patches on your face or  head, and do not apply patches to any area where skin is broken or irritated. Our favorite areas to apply a patch include: inner and outer wrists, upper arm, shoulder blades, collarbone, upper and lower back, hip, thighs, and ankles. Apply patch daily to an area with little or no hair, i.e., wrist, shoulder, back or hip., and avoid any area that is particularly sensitive.

Will the patches irritate my skin?

The adhesive used in our patches is a PSA (pressure sensitive adhesive) and is not produced with colophony/rosin. Our patches are hypoallergenic and should not irritate the skin. If any irritation occurs, please remove the patch.

What if I’m allergic to adhesives?

The adhesive used in our patches is a PSA (pressure sensitive adhesive) and is not produced with any colophony/rosin commonly which are used in bandages. Our patches are hypoallergenic and should not irritate the skin. If any irritation occurs, please remove the patch. 

MASKS
Why wear a medical grade or KN95 mask?

Triple-layered medical masks are the top ranked protector against COVID-19, blocking 95% of viral aerosols (That's three times more than the average cloth mask!).

Along with N95 and KF94 masks, KN95 masks are a type of respirator that meet specific international standards and offer the most protection when in public indoor spaces.

Are barrière masks FDA registered?

Yes, barrière is one of the only companies producing accessible fashion face masks made available to consumers that are made in a FDA registered medical mask factory. barrière masks are tested to meet ATSM level 1 standards; tested for BFE, PFE, breathing, splash resistance, and flammability. Please find our mask factory certifications here.

What size are barrière masks?

Our masks are designed to be one size fits most, with soft, stretchy ear loops that adjust to accommodate multiple head sizes. We personally wear-tested the standard medical mask size and made modifications, including slightly shortening the ear loops, to offer a more universal and comfortable fit. 

Adult Medical Mask dimensions are 8 inches wide 5 inches tall. 

Kids' Medical Mask Dimensions are 5.75 inches wide x 3 inches tall. 

KN95 Adult Mask dimensions are 4.125” wide and 6.25” tall when folded flat.

For a smaller head size we recommend knotting the ends of each earloop to make the mask fit smaller across the face.

What is the recommended usage for my mask?

With proper care, a single barrière mask can be used for approximately 8-10 hours total. To keep it clean during its daily use, store your mask safely in our resealable mask packaging. These masks should never be washed.

How do I store my mask?

Store face masks in a cool, dry place away from sunlight. To store your mask safely when not in use, keep it in our mask packaging or a mask keeper.

HATS
What kind of protection do barrière sun hats offer?

Our hats are accredited with a UPF 50+ rating, and offer maximum protection against UVA and UVB rays. A UPF50+ rating is the highest achievable in the world and is equivalent to wearing SPF50+ sunscreen, without the need of reapplication.

How are barrière sun hats sized?

Our barrière sun hats are offered in 2 sizes: (small) and M/L (medium/large) and feature a drawstring chin strap for adjustable sizing. A 4.5"-4.75" wide brim shades your face and neck from harsh sun.

S= hat head band circumference on inside is 23 1/4"

M/L= hat head band circumference on inside is 24 5/8"

To measure for size selection take measuring tape or piece of string, evenly wrap it all the way around the widest part of your head until it overlaps. Be sure to keep it about 1 inch above your ears for the most accurate measurement.

DEBUG MODE INSECT REPELLENT
What does DEET FREE mean?

Many synthetic insect repellents contain a chemical called DEET. DEET (chemical name, N,N-diethyl-meta-toluamide) is the active ingredient in many repellent products, widely used to repel bugs such as mosquitoes and ticks. Rather than killing biting bugs, DEET works by masking our natural scent, making it hard for them to smell us.

Erring on the side of caution, we decided to go DEET-free when making our insect repellent, opting instead for a 100% natural alternative that is extremely safe and effective.

Is Debug Mode effective even though it is DEET FREE?

Yes! Soybean oil in particular has shown in two CDC studies to be as effective as 25% DEET in testing. The geranium oil specifically repels ticks, while the castor and soybean oil are scientifically proven to work against a variety of bugs including mosquitoes, fleas, flies, and gnats in scientific studies. This product has been tested in a number of rural, tropical and urban environments across the US and the World, and has proven to be extremely effective.

Is Debug Mode safe for kids and pets?

Yes! Debug Mode was formulated specifically to be safe for kids. Use adult supervision when applying this product on children. Debug Mode can also keep your pets protected from bug bites and ticks.

DEBUG MODE CANDLE
Where and how can I use this candle? How many hours of burn time will I get?

This candle is safe for indoor and outdoor use. Remove candle from box before burning. Trim wick to 1/8" between uses. Keep your candle clear of debris.

This 7oz candle offers approximately 45+ hours of burn time.

Is the Debug Mode Candle Vegan and DEET free?

YES! his candle is free of DEET, parabens, phthalates, and BPA and is Vegan and cruelty free. 

Instead of DEET we use geraniol, which is shown in independent studies to repel mosquitoes 4x more than citronella. We use a 100% vegan soy base with a 100% cotton wick.

READY, SET & PROTECT
Is Ready, Set & Protect safe for sensitive skin?

Yes, this product is suitable for sensitive skin and made with gentle, non-irritating, natural ingredients.

Subscriptions

How can I manage my subscription?

All the information for your subscription is found within your account. You can update address and billing information plus pause, restart, or cancel your subscription on specific patches.

To add or remove products:

To add a product, first sign into your account. Select the subscribe & save option on the product pages and click the “subscribe & save” button to add to your cart. Then your subscription selection will automatically be added to your account. 

To remove an item, go into your account and there will be a subscription tab allowing you to cancel your product directly. If you have any issues please reach out to wecare@mybarriere.com so we can assist you.

To change your delivery date 

Go into your account and into the subscription tab- from there you can adjust the delivery date as needed. If you have any issues please reach out to wecare@mybarriere.com so we can assist you.

 To ship your next order now

Go into your account and into the subscription tab- from there you can adjust the delivery date as needed. If you have any issues please reach out to wecare@mybarriere.com so we can assist you.

To update your payment method and address details 

Go into your account and into the customer information tab- from there you can modify your address, payment method and billing information.

To pause a subscription

You can pause your subscription anytime. To pause your subscription, go into your account and into the subscription tab, select the subscription you want to pause and click the “pause subscription” button. 

To restart a paused subscription 

You can resume your subscription anytime. To restart your subscription, go into your account and into the subscription tab, select the subscription you want to restart and click the “restart subscription” button. 

To cancel a subscription 

You can cancel your subscription anytime. To cancel your subscription, go into your account and into the subscription tab, select the subscription you want to cancel and click the “cancel subscription” button.

When will my first subscription order ship?

Your first vitamin patch subscription order will be shipped the following business day. Orders placed before 12:00 pm EST will ship the same day. Please note that orders placed on a weekend or holiday will ship out the next available business day.

After my first subscription purchase what is the delivery frequency?

Approximately every 30 days. After your first subscription purchase, your products will ship on the same date you ordered every month. Please note that orders placed on a weekend or holiday will ship out the next available business day.

Orders & returns

How can I change or edit my shipping address?

Email wecare@mybarriere.com with your order # and change of address as soon as possible after placing your order. All orders placed before 12pm EST M-F ship the same day. We will do our best to make any changes and updates to your order.

What is your return policy?

Due to the nature of our products, all items with the exception of our sun hats are final sale. We accept returns for refund or exchange for items damaged in transit. Upon receipt of the damaged item please email wecare@mybarriere.com and we will ship out a replacement if available or issue a full refund once receiving the defective product. Please see more information on our sun hat return policy below.

What is your return policy on sun hats?

We'll happily accept returns for a refund or exchange on all sun hats received within 14 days of purchase. Returns made after 14 days are ineligible for full refund or exchange. Merchandise must be in the original packaging, unworn and in original condition with all tags attached.Upon receipt and inspection of the product, a refund will be processed against the credit card used for the original purchase. Please allow 10 days after receipt for processing your refund.We cannot accept returns or exchanges for sun hats that are worn, used, or that have been washed, damaged or otherwise altered. Removal of tags and labels will qualify the hat as being worn. We are not responsible for any item that we did not receive or that is not returned in accordance with the terms of our return policy.

For returns within the US, a return shipping label will be provided when your return request is submitted. The cost of the return shipping label will be deducted from your refund. Return shipping labels are valid for 14 days. If your return is not shipped in this window, your return request and return shipping label will expire.

To request a return, please request one here.

Shipping FAQs

What is your shipping policy?

We offer several shipping options depending on how fast you need your package:

Standard shipping: 4-7 days via USPS for $4 flat charge

UPS Ground shipping: 3-6 days via UPS for $8.50 flat charge

Expedited shipping: 2-3 days via UPS, USPS, of FEDEX for $15 flat charge

Overnight Shipping: next day air via USPS or FEDEX for $30 flat charge

Please review our full shipping policy here

 

SUSTAINABILITY & RECYCLING

Are barrière patches sustainable and recyclable?

YES! Our patches are 100% recyclable. Please recycle your patches after use in plastic recycling. As well our paper packaging is recyclable. Please put only the cardboard packaging in with your other paper recycling.

Are barrière sun hats sustainably made?

YES! Our hats are sustainably made. We used 100% recycled materials and an environmentally friendly low water printing process. Our hat dust bags are reusable.

Are Debug Mode Spray and Candles sustainable and recyclable?

YES! The Debug Mode bottle is made from PET and is 100% recyclable and BPA free. Screw off cap and like regular plastics, you can place your empty bottle together with your recycling waste. These clear bottles will be collected like regular plastic waste and be recycled at the relevant recycling plant.

YES! This candle is Vegan, cruelty free; free of DEET, parabens, phthalates, BPA and our tin metal packaging is reusable and 100% recyclable.

Is Ready, Set & Protect sustainable and recyclable?

YES! Ready, Set & Protect bottle is made from PET and is 100% recyclable and BPA free.You can place your empty bottle together with your recycling waste.

Are barrière masks sustainably made?

YES! barrière is committed to making our masks as sustainable as they are protective. Every barrière mask is constructed from 100% recycled non woven materials.