Products FAQs

PATCHES
Why Barrière patches?

Our patches offer a fun and effective alternative to oral vitamins and supplements and can be easily added to your existing routine. Whether you are on the go, traveling (they’re easy to pack!), or hoping to integrate more care and nutrients into your daily routine, our patches offer a solution that’s perfect for you. Each patch delivers vitamins transdermally through the skin and directly into the bloodstream for increased absorption compared to pills. The sustained release of ingredients takes place over 8-12 hours, and each patch can offer instant benefits and results.* Just one patch a day is sufficient to deliver the vitamins you’re looking for, without the addition of any fillers or questionable ingredients.* Our patches are thoughtfully formulated with 100% Plant-Powered ingredients formulated to support overall health, skin, and lifestyle functions. We use third-party testing and certified labs to ensure we meet the highest standards of daily wellness. Our patches are also recyclable, water-resistant, and of course, stylish.

What are transdermal vitamin patches and how do they work?

Transdermal vitamin patches are an innovative solution to the challenges of traditional vitamins and supplements. Transdermal patches offer a convenient and effective way to get the vitamins and nutrients your body needs without interrupting your daily routine.* 

Our vitamin patches contain a blend of high quality, plant-powered ingredients that are designed to go directly into your bloodstream. They deliver vitamins, nutrients and supplements transdermally through the skin and directly into the bloodstream for increased absorption compared to pills. The sustained release of ingredients takes place over 8-12 hours, and each patch can offer instant benefits and results*. Just one patch a day is sufficient to deliver the vitamins you’re looking for, without the use of any fillers or questionable ingredients.*

Why wear a patch instead of taking a pill or capsule vitamin?

Capsulized vitamins lose 90%+ efficacy in the digestive process, and 40% of the US population has difficulty swallowing pills.2 Often, taking oral supplements requires taking more than two pills a day. Certain ingredients require too large of a serving to fit in a capsule, and pills aren’t built for instant results and may cause negative side effects, including nausea, and they may include fillers and toxic ingredients. Meanwhile, other patch brands don’t offer optimal formulas, are unattractive (and not fun!) and non-recyclable.

Are patches as effective as capsulized vitamins and supplements?

Yes, they can be when they are formulated from a reputable source. Our patches are made in a U.K. facility that is registered with the M.H.R.A. and is ISO 9001 certified. We also use third-party testing partners to ensure what is in our patches matches our dosage. As long as the particle size of each ingredient is small enough to pass through the skin and underlying tissue for systemic action.* One of the key methods to enhance this comes from each ingredient’s aqueous solubility and its permeability. The more soluble the material, the more likely it will be absorbed transdermally. Micronization of each ingredient allows particle size reduction under 50 microns and gives the best results. All our patches are formulated to absorb through the skin and give you all the vitamins you need without adding anything else you don’t.

Are Barrière patches third-party tested?

Yes, we use third-party testing on all our formulas.

Are Barrière patches safe?

Our patches are cruelty-free, vegan, latex and gluten-free. As well, we use 3rd party testing for quality. Please note that our patches are not intended to diagnose, treat, cure, or prevent any disease. In general, we recommend speaking to your doctor about your particular vitamin and supplement needs so they can give you an accurate assessment and appropriate recommendations.

Where are Barrière patches made, and what are their certifications?

Our patches are made in a cGMP-compliant U.K. facility that is M.H.R.A. registered and certified to ISO 9001 standards.

Who can wear a Barrière patch?

Our patches are made for everyone age 12 and older. In general we recommend speaking to your doctor about your particular vitamin and supplement needs so they can give you an accurate assessment and appropriate recommendations. Please consult with a physician before taking any supplement product while pregnant or nursing.

Where should I apply my Barrière patch?

Barrière patches should be applied to clean & dry skin. Do not apply patches on your face or head, and do not apply patches to any area where skin is broken or irritated. Our favorite areas to apply a patch include: inner and outer wrists, upper arm, shoulder blades, collarbone, upper and lower back, hips, thighs, and ankles. Apply patch daily to an area with little or no hair, i.e., wrist, shoulder, back, or hips, and avoid any area that is particularly sensitive.

Can I wear more than one patch at a time?

Yes. You can wear one vitamin patch from each of our different single and multivitamin patch formulations together at the same time. Do not wear more than one patch per day from the same formulation at the same time unless otherwise instructed by your Doctor.

Will the patches irritate my skin?

The adhesive used in our patches is a PSA (pressure-sensitive adhesive) and is not produced with colophony/rosin. Our patches are hypoallergenic and should not irritate the skin. If any irritation occurs, please remove the patch.

What if I’m allergic to adhesives?

The adhesive used in our patches is a PSA (pressure-sensitive adhesive) and is not produced with any colophony/rosin. Our patches are hypoallergenic and should not irritate the skin. If any irritation occurs, please remove the patch.

How long should I wear my Barrière patch?

Wear for up to 12 hours. Gently remove & recycle after use.

When is the best time to apply my Barrière patch?

Day or night. The time of application has no bearing on the patch’s effectiveness.

Can my Barrière patch get wet?

Yes, our patches are water resistant and, when applied as instructed, can be worn during physical exercise, in the shower, or when participating in light to moderate water activities such as swimming. If your patch is not applied as instructed and water gets underneath the patch, gently remove & recycle the used patch and apply a fresh patch to ensure you are receiving the intended benefit and to minimize the chance of skin irritation.

Are Barrière patches Vegan?

Yes, our patches are Vegan, cruelty-free, and formulated with 100% plant-powered ingredients.

Are Barrière patches non-toxic?

Yes, our patches are non-toxic, latex & paraben-free, and are formulated without the addition of any fillers or questionable ingredients.

Do Barrière patches expire?

Yes, our patches expire after 3 years.

MASKS
Are Barrière masks FDA-registered?

Yes, Barrière is one of the only companies producing accessible fashion face masks made available to consumers that are made in an FDA-registered medical mask factory. Barrière masks are tested to meet ATSM level 1 standards; tested for BFE, PFE, breathing, splash resistance, and flammability. Please find our mask factory certifications here.

What size are Barrière masks?

Our masks are designed to be one size fits most, with soft, stretchy ear loops that adjust to accommodate multiple head sizes. We personally wear-tested the standard medical mask size and made modifications, including slightly shortening the ear loops, to offer a more universal and comfortable fit. 

Adult Medical Mask dimensions are 8 inches wide and 5 inches tall. 

Kids' Medical Mask Dimensions are 5.75 inches wide x 3 inches tall. 

KN95 Adult Mask dimensions are 4.125” wide and 6.25” tall when folded flat.

For a smaller head size, we recommend knotting the ends of each earloop to make the mask fit smaller across the face.

What is the recommended usage for my mask?

With proper care, a single Barrière mask can be used for approximately 8-10 hours total. To keep it clean during its daily use, store your mask safely in our resealable mask packaging. These masks should never be washed.

How do I store my mask?

Store face masks in a cool, dry place away from sunlight. To store your mask safely when not in use, keep it in our mask packaging or a mask keeper.

HATS
What kind of protection do Barrière sun hats offer?

Our hats are accredited with a UPF 50+ rating and offer maximum protection against UVA and UVB rays. A UPF50+ rating is the highest achievable in the world and is equivalent to wearing SPF50+ sunscreen without the need for reapplication.

How are Barrière sun hats sized?

Our Barrière sun hats are offered in 2 sizes: (small) and M/L (medium/large) and feature a drawstring chin strap for adjustable sizing. A 4.5"-4.75" wide brim shades your face and neck from harsh sun.


S= hat head band circumference on inside is 23 1/4"

M/L= hat head band circumference on inside is 24 5/8"

To measure for size selection, take measuring tape or a piece of string and evenly wrap it all the way around the widest part of your head until it overlaps. Be sure to keep it about 1 inch above your ears for the most accurate measurement.

DEBUG MODE INSECT REPELLENT
Is Debug Mode effective even though it is DEET-FREE?

Yes! Soybean oil in particular has shown in two CDC studies to be as effective as 25% DEET in testing. The geranium oil specifically repels ticks, while the castor and soybean oils are scientifically proven to work against a variety of bugs, including mosquitoes, fleas, flies, and gnats. This product has been tested in a number of rural, tropical, and urban environments across the US and the world and has proven to be extremely effective.

Is Debug Mode safe for kids and pets?

Yes! Debug Mode was formulated specifically to be safe for kids. Use adult supervision when applying this product on children. Debug Mode can also keep your pets protected from bug bites and ticks.

SUBSCRIPTION

How can I manage my subscription?

All the information for your subscription is found within your account. You can update address and billing information plus pause, restart, or cancel your subscription on specific patches.

To add or remove products:

To add a product, first sign into your account. Select the subscribe & save option on the product pages and click the “subscribe & save” button to add to your cart. Then your subscription selection will automatically be added to your account. 

To remove an item, go into your account, and there will be a subscription tab allowing you to cancel your product directly. If you have any issues, please reach out to wecare@mybarriere.com so we can assist you.

To change your delivery date 

Go into your account and into the subscription tab; from there, you can adjust the delivery date as needed. If you have any issues, please reach out to wecare@mybarriere.com so we can assist you.

 To ship your next order now

Go into your account and into the subscription tab; from there, you can adjust the delivery date as needed. If you have any issues, please reach out to wecare@mybarriere.com so we can assist you.

To update your payment method and address details 

Go into your account and into the customer information tab; from there, you can modify your address, payment method, and billing information.

To pause a subscription

You can pause your subscription anytime. To pause your subscription, go into your account and into the subscription tab, select the subscription you want to pause, and click the “pause subscription” button. 

To restart a paused subscription 

You can resume your subscription anytime. To restart your subscription, go into your account and into the subscription tab, select the subscription you want to restart, and click the “restart subscription” button. 

To cancel a subscription 

You can cancel your subscription anytime. To cancel your subscription, go into your account and into the subscription tab, select the subscription you want to cancel, and click the “cancel subscription” button.

When will my first subscription order ship?

Your first vitamin patch subscription order will be shipped the following business day. Orders placed before 12:00 pm EST will ship the same day. Please note that orders placed on a weekend or holiday will ship out the next available business day.

After my first subscription purchase, what is the delivery frequency?

Approximately every 30 days. After your first subscription purchase, your products will ship on the same date you ordered every month. Please note that orders placed on a weekend or holiday will ship out the next available business day.

SUSTAINABILITY & RECYCLING

Are Barrière patches sustainable and recyclable?

YES! Our patches are 100% recyclable. Please recycle your patches after use in plastic recycling. As well, our paper packaging is recyclable. Please put only the cardboard packaging in with your other paper recycling.

Are Barrière sun hats sustainably made?

YES! Our hats are sustainably made. We used 100% recycled materials and an environmentally friendly low-water printing process. Our hat dust bags are reusable.

Are Debug Mode Spray and Candles sustainable and recyclable?

YES! The Debug Mode bottle is made from PET and is 100% recyclable and BPA-free. Screw off the cap, and like regular plastics, you can place your empty bottle together with your recycling waste. These clear bottles will be collected like regular plastic waste and can be recycled at the relevant recycling plant.


YES! This candle is Vegan, cruelty-free, free of DEET, parabens, phthalates, and BPA, and our tin metal packaging is reusable and 100% recyclable.

Are Barrière masks sustainably made?

YES! Barrière is committed to making our masks as sustainable as they are protective. Every Barrière mask is constructed from 100% recycled non woven materials.

Shipping & Returns

Do you offer free shipping?

Yes! We offer free USPS First Class Mail shipping on all domestic orders over $40.

When will I get my barriere package, and what are my shipping options?

Barrière ships all orders as quickly as possible using USPS, UPS, and FedEx. Processing time takes 1-2 business days. Please note that there may be processing delays in shipping during sales and peak shopping days. If you need your package by a specific date, reach out to wecare@mybarriere.com so we can help you choose the right shipping method to receive it on time.

We offer several shipping options depending on how fast you need your package:

Standard shipping: 4-7 days via USPS for $5 flat charge

UPS Ground shipping: 3-6 days via UPS for $8.50 flat charge

Expedited shipping: 2-3 days via UPS, USPS, or FEDEX for $15 flat charge

Overnight Shipping: next day air via USPS or FEDEX for $30 flat charge

What are our observed holidays for shipping?

Barrière does not process or ship orders on Saturday, Sunday, or company-observed holidays, which are:

Memorial Day

Fourth of July

Labor Day

Thanksgiving Day

Day after Thanksgiving

Christmas Eve

Christmas Day

New Years Eve

New Years Day

Where can you ship my order to?

We currently allow shipping to all 50 US states. We cannot ship to PO box offices. For shipping to Hawaii and Alaska, we offer expedited and overnight shipping services only, as they cannot be shipped ground. Shipping to these states will take several extra business days.

How do I track my package?

We will send you an email with a tracking number as soon as your package ships!

What if my tracking number isn’t working?

Sometimes it can take 1-2 days for the tracking number to activate. If it's still not working at all, reach out to wecare@mybarriere.com for further assistance.

How do I change my shipping address?

If your shipment is sent to an incorrect address, reach out to wecare@mybarriere.com for help.

Do you offer returns?

Due to the nature of our products, all items, with the exception of our sun hats, are final sale. We accept returns for refunds or exchanges for items damaged in transit. Upon receipt of the damaged item, please email wecare@mybarriere.com and we will ship out a replacement if available or issue a full refund once receiving the defective product. Please see more information on our sun hat return policy below.

What is your return policy on sun hats?

We'll happily accept returns for a refund or exchange on all sun hats received within 14 days of purchase. Returns made after 14 days are ineligible for a full refund or exchange. Merchandise must be in the original packaging, unworn, and in original condition with all tags attached. Upon receipt and inspection of the product, a refund will be processed against the credit card used for the original purchase. Please allow 10 days after receipt for us to process your  refund. We cannot accept returns or exchanges for sun hats that are worn, used, or that have been washed, damaged, or otherwise altered. Removal of tags and labels will qualify the hat as being worn. We are not responsible for any item that we did not receive or that is not returned in accordance with the terms of our return policy.

For returns within the US, a return shipping label will be provided when your return request is submitted. The cost of the return shipping label will be deducted from your refund. Return shipping labels are valid for 14 days. If your return is not shipped in this window, your return request and return shipping label will expire. To request a return, please request one here.